Order 訂購指南

1) 只接受網站 / FaceBook Inbox / Whatsapp 落單

A) 網站:請選購產品後加入購物籃結帳

B) FaceBook  : HappyBabe

C) Whatsapp : 9688-3455 

以上落單方式, 我司收到相關訂單後會以電郵形式盡快回覆。

所有落單內容必須要有:

a) 姓名

b) 聯絡電話 / 電郵

c) 送貨地點

d) 貨品編號及名稱

e) 數量

*如經Facebook inbox / whataspp落單,請提供相片並告知數量

 

2) 確認訂單

我司會以電郵回覆客人, 確認訂單資料無誤. 包括金額, 運費(如有)及送貨日期時

(送貨日期必須等所有款項付清才能安排,通常在2-4個工作天安排,請明白。如部份貨品暫時沒有貨,客人可選擇等或是可不要的,這不另收費)

1) 購物滿HK$480或以上, 免費送貨 (離島, 馬灣及愉景灣除外)

2) 購物HK$480以下, 需加HK$50 (離島, 馬灣及愉景灣除外)

3) 購物HK$480以下, 客人可親自到火炭取貨(請先預約)/或自付郵費 

4) 購物HK$480以下, 客人可選擇順豐到付

請留意, 每一單訂單只包送一個地點.

 

3) 收款期限

客人懇請在訂單確認內2天付款, 否則視作放棄.

 

4) 付款方式

我司可接受銀行直接入數,

A)香港上海匯豐銀行戶口號碼 :801-368820-838

  帳戶名稱:Grace Top (Hong Kong) Limited

*** HappyBabe 開心寶寶是附屬於Grace Top (Hong Kong) Limited 

B)PayMe :9168 1622

C)FPS 轉數快 :9168 1622

  帳戶名稱:YUEN W C R

D) Visa / Master / American Express   

入數後, 請把有關收據電郵(info@happybabestore.com)/FaceBook Inbox / Whatsapp 我們. 我司用來作實確認

收款後才安排送貨.

 

5) 訂單

A) 客人必須與我司確認訂單才付款, 如未經確認但已付款而最後要求申請取消訂單,

將會有HK$100手續費收取.

B) 客人請回覆訂單內容並確認內容正確, 如在送貨日並沒還沒有確認, 我司只會

按訂單內容送貨. 如要求再次送貨, 將會有HK$100手續費收取.

 

送貨需知:

1) 訂購港幣$480或以上 – 免費送貨 (離島, 馬灣及愉景灣除外)

2) 訂購港幣$480以下 – 須收取$50 (離島, 馬灣及愉景灣除外)

3) 訂購港幣$480以下 – 可到火炭自取(請先提前預約時間) / 或幫客人寄出(客人需自付郵費)

4) 訂購港幣$480以下, 客人可選擇順豐到付

 

請注意:

A) 由於送貨時間緊迫,所有送貨地點必須要有30分鐘免費暫泊,以便送貨到府上。否則客人需親自到樓下交收。

B)我司送貨前會再跟客人確實時間

C)所有沒有電梯的大廈,我司只送貨到地下。客人請親自到樓下取貨。

D)所有村屋只會送到村口,客人請到村口自取。請見諒。

E)如客人在送貨當日臨時取消又或是沒有接電話,而又需要再作重新安排送貨我司將會收取HK $100手續費。

F)如客人親自門市自取又或是我司送貨,請客人當面檢查貨品。貨品出門後不作更換或退貨.(如自取,請先預約)

G)   如需送貨特別地區,會員可電郵 info@happybabestore.com 或於辦公時間內致電(852)9688-3455 給我們,我們定當盡力協助。

H) 當八號或以上之颱風訊號懸掛或紅/黑色暴雨警告生效時,送貨服務將另作安排。

I) 如有任何爭議,happybabe保留最終決議權

 

Order

1) Only accept Website / FaceBook Inbox / Whatsapp order

 A) Website : Please select the items directly from website and goto check out 

 B) FaceBook Inbox : HappyBabe

 C) Whatsapp : 9688-3455 

We will reply you shortly after receive your orders from the above way.

 Please ensure you have provide all details for your order :

 1) Name

 2) Contact No / Email

 3) Delivery address

 4) Item no and name

 5) Quantity

 IF you place order via Facebook inbox / whatsapp, please also provide picture with quantity request 

 

2) Order Confirmation

We will reply you shortly to confirm the order details, including the order items, amount, delivery fee (if any) and delivery date (delivery date can only be confirmed once the payment done and confirmed, usually will deliver the goods in about 2-4 working days after payment made. In case some selected items are out of stock at the moment, customer can choose to wait or cancel without handling fee).

1) Free delivery for purchase of HK$480 or above (excluding Outlying Islands, Ma Wan & Discovery Bay)

2) For any purchase below HK$480, a delivery charge of HK$50 will be required (excluding Outlying Islands, Ma Wan & Discovery Bay)

3) For any purchase below HK$480, customer can come to our shop in FoTan for self pick-up (please arrange in advance) / or we can mail to customer (customer need to bear the mailing fee)

4) For any purchase below HK$480, customer can choose to use SF courier (customer need to bear the courier fee)

 Each order only including one location delivery

 

3) Payment Time Limit

Customer please make the payment within 2 days once order confirmed by us, otherwise we will ignore this order

 

4) Payment Method

A) We accept deposited directly to our designated HSBC account : 801-368820-838

Account Name : Grace Top (Hong Kong) Limited 

***HappyBabe開心寶寶is subsidery of Grace Top (Hong Kong) Limited 

B)PayMe :9168 1622

C)FPS:9168 1622

  Account Name : YUEN W C R

D) Visa / Master / American Express 

Please provide the receipt and send to our email (info@happybabestore.com) / Facebook Inbox / whatsapp for our confirmation before we arrange delivery.

 

5) Invoice

A) Customers have to make the payment with us after the order details confirmed. If customers made the payment before confirmation and request for cancel on this order. A handling fee of HK$100 will be charged.

B) Customers need to ensure all the details of the invoice are correct. If we don't have your reply until the date of delivery. We will send the items according to the invoice and a handling fee of HK$100 and extra delivery fee will be charged in case of second time of delivery request.

 

Delivery Information

1) Free delivery for purchase of HK$480 or above (excluding Outlying Islands, Ma Wan & Discovery Bay )

2) For any purchase below HK$480, a delivery charge of $50 will be required (excluding Outlying Islands, Ma Wan & Discovery Bay )

3) For any purchase below HK$480, customer can come to pick up at our shop in Fo Tan (Please arrange in advance) / or we can arrange mailing to customer (customer need to bear the mailing fee)

4) For any purchase below HK$480, customer can choose SF courier (customer need to bear the courier fee)

Please Note :

A) Due to the delivery time is very rush and the items maybe heavy, all residential areas and office buildings must have at least 30 mins free parking for us to deliver the goods

B) We will contact customers in advance by phone before delivery on the delivery date and time


C) For all delivery address without elevators, customers need to pick up at G/F


D) For the delivey address at Sai Kung / Kam Tin/ Tai Mei Tuk etc those villages, customers need to pick up at the gateway of the village


E) In case there's nobody pick up the phone or cancel the delivery on the scheduled delivery date, there's a HK$100 handling fee for re-arrangement


F) Customer can come to pick up the goods at our shop, and customers are requested to check when delivery or pick up at our shop. Items cannot be refunded or exchanged after purchased


G) If customer request to delivery any special districts, please feel free to contact us at info@happybabestore.com or call us at 9688-3455.


H) When hoisting typhoon signal 8 or above, or in Black or Red rain singal is hoisted, we will re-arrange the delivery